Privacy Policy

When you use MySitePlanner, we may collect:

• Your email address so we can send your receipt and plan-download information.
• The property address, structure choices, measurements, notes, and other project details you enter.
• Usage data, such as pages visited, device and browser information, IP address, timestamps, and interactions with the service.
• Cookies and similar technologies used to keep the site working, remember preferences, understand usage, and help prevent fraud.

Payment-card details are processed by Stripe. We do not store your full card number or card security code on our systems.

We use personal information to:

• Create, deliver, edit, and re-download your site plan.
• Process payments and send receipts or service messages.
• Provide support and respond to questions or privacy requests.
• Maintain, secure, troubleshoot, and improve MySitePlanner.
• Measure usage, prevent fraud or misuse, and meet legal obligations.

We rely on third-party service providers that process data for us as subprocessors. These may include:

• Stripe for payment processing.
• Regrid for parcel and property data.
• Google and/or Mapbox for maps, satellite imagery, and location services.
• Our website, application, database, and file-hosting providers.
• Our email provider for receipts, downloads, notices, and support messages.

These providers may use information only as needed to perform services for us, subject to their own terms and privacy obligations.

MySitePlanner does not sell your personal data. We do not exchange your personal information for money or use it for unrelated third-party advertising.

We keep information only as long as reasonably needed to provide the service, support plan editing and re-downloads, maintain transaction and tax records, resolve disputes, prevent fraud, and comply with legal obligations. Retention periods may vary by data type and legal requirement.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online service or storage system can guarantee absolute security, so we cannot promise that unauthorized access will never occur.

You may ask to access, correct, or delete personal information we hold about you. You may also ask questions about how your data is used. Some information may need to be retained for payment, tax, fraud-prevention, dispute, or legal reasons.

To make a request, email [support@mysiteplanner.com]. We may need to verify your identity before completing the request. Depending on where you live, you may have additional privacy rights under local law.

MySitePlanner is not directed to children under 13, and users must be at least 18 to make a purchase. We do not knowingly collect personal information from children. If you believe a child provided information to us, contact us so we can review and delete it where appropriate.

We may update this Privacy Policy as our service or legal obligations change. We will post the updated policy and revise the effective date. We may provide additional notice when a change is material.

For privacy questions or requests to access or delete your data, contact [Company Legal Name] at [support@mysiteplanner.com].